Tenant Frequently Asked Questions

  • Can you hold a place before I apply?

    Yes with a lease deposit.
  • Do I pay first month’s rent and last month’s rent with my security deposit?

    That depends on the lease and the credit history.
  • How old do you have to be to apply?

  • Is the deposit refundable?

  • Who needs a cosigner?

    That varies dependent on the applicants qualifications and rental history.
  • You have a property I want to rent. How do I apply?

    Online or in our office.
  • How do I pay rent?

    Online or through PayNearMe.
  • I want to get a pet. What do I do?

    That depends on the individual property owner's requirements.
  • I want to move out, but my roommate wants to stay. What do I do?

    We will review the situation and with the owner's involvement, evaluate the best solution.
  • My lease expiration is coming and I want to move out. What do I do?

    Provide written notice per the lease requirements, typically 60 days prior to the lease end date.
  • Who is responsible for paying for repairs & maintenance requests?

    If it is normal wear and tear, probably the property owner. If it is tenant caused, the tenants.