Owner Frequently Asked Questions

  • Am I required to make my property available to Section 8?

  • Are you licensed?

    Yes. with the Commonwealth of Virginia.
  • Can I reach you after hours?

    Thru our website and with email and cell phones.
  • Can you put the money directly into my account?

    Yes. We directly deposit to local banks and credit unions.
  • Do I get to see the lease or sign it?

    Optional, but most of our owners don't after the first lease.
  • Do you sell real estate too?

    Yes, we have a very successful sales operation.
  • How and when do I get my checks?

    We direct deposit to local bank branches on or before the 12th of each month.
  • How is rent collection handled?

    Electronically and with checks, money orders.
  • How long of a lease do you sign?

    We recommend yearly or longer.
  • How much security deposit do you charge the tenant?

    That is credit based. as much as a double deposit plus pet deposits.
  • How soon can you start managing my property?

    We pride ourselves on being a very responsive company, so right away.
  • What type of properties do you manage?

    Residential homes: single family, condos, townhomes, small multi-family properties and Commercial local and regional offices, retail spaces, and buildings.
  • What type of reports do I get and how often?

    Monthly, year-end and on demand. 24x7 availability on our website.
  • Who holds the tenant security deposit?

    Coastal Group in its escrow account.